Smith Micro Software Online Store

Frequently Asked Questions

1. What is Download Protection?

Protect your purchase with Download Protection. We will keep a back-up copy of your digital file should you need to re-download it for any reason. This service will enable you to make multiple downloads of digital computer software products purchased in a single order and downloaded from this website for a period of two (2) years after the date of purchase.

2. What is Backup CD?

Protect your purchase with a backup CD. Get a backup CD of your downloadable software mailed directly to you on a CD. This feature is only available as an additional service to the purchase of a digital product and cannot be purchased as a stand alone product.

3. What payment methods do you accept?

We accept Visa, MasterCard/EuroCard, Discover, American Express, Diner's Club, and JCB. Alternatively, you can also pay by money order or bank transfer.

4. Do I have to pay sales tax/VAT?

Digital products sold into some European Countries will have local VAT (Tax) applied. For details click here.

We will gladly credit sales tax for government institutions. Just fax us a copy of your tax-exemption form with an address matching your order's billing or shipping address at: 952-253-8760. Please include a copy of your receipt or your order number.

*Note:
Some prices may use a conversion rate to display the price in the selected currency.Your shopping cart and invoice both include this conversion rate and you will be billed in this exact price.

Digital River, Inc., is the authorized reseller and merchant providing e-commerce services for this store. Privacy Policy Terms and Conditions

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